Refund policy

 

Your satisfaction matters to us. While we can only accept returns or exchanges for items that arrive misprinted or defective, we’ll do our best to make the process simple and stress-free.

If there’s an issue with your order, please contact us at SGNAUG@gmail.com within 14 days of receiving your package. Include a brief description of the problem and photos if possible. We’ll review your request quickly and work with you to find the best resolution.

⚠️ Important: Please do not return items to the address on your package. Reach out to us first, and we’ll provide the correct return address and next steps.

Please Keep in Mind

• Final Sale Items: International orders and digital products are final sale unless they arrive damaged or misprinted.

• U.S. Orders Only: Returns/exchanges are only considered for physical items shipped within the United States.

• Sizing: We’re unable to offer size exchanges, so we recommend checking our size guide carefully before placing your order.

• Condition of Items: Returned items must be unworn, unwashed, and in original condition.

• Change of Mind: We’re not able to accept returns for reasons unrelated to misprints or defects.

Thank you for understanding our policy — it helps us keep our products affordable while ensuring you receive the quality you expect.